City of Overland Park

I.T. recommends you log into the Freshservice Help Desk portal using login.opkansas.org, however, you may at times follow a link and be presented with a log...

Go to helpdesk.opkansas.org. Click one of the new ticket links Fill out the form. The fields in bold below always display. Additional fields not l...

Accessing your Ticket List Once you have created a ticket, you may want to view its progress or provide updates. From the FreshService Help Desk home page...

Windows Installation Steps Click the printer in the system tray or type Add Printer in the Start Menu and Click Add Printer or  Microsoft Edge o...

Crestron Panel Information: Images are examples and may not appear the same Tap the power button or the screen itself to turn the room equipm...

This issue began when I launched an aggressive campaign to get City PCs up to Windows 10 Feature Release 22H2. In 98% of upgrades the user's PC will ins...

When you are traveling or at home with your city provided laptop, here is how you connect to our VPN which will allow you to access our internal network for...